The address is incorrect or outdated. I then checked and saw that I left out my apartment number for my address. Anw, I contacted Amazon and they suggested checking out the nearest post office. If this has happened to you multiple times, and the name on all of the packages is the same, it may be a case of a previous tenant using their old default Amazon shipping address. I put my address street and everything but left out the apartment number. Amazon recommends first checking the delivery details — ensure the address is correct, check the porch or garage, and see whether one of your neighbors accepted your order. Send your relatives to the address the package was shipped to and ask nicely for the package. Re-sending E-mail Amazon Gift Card To reissue an e-mail gift card you purchased: 1. If they don’t pick it up in time, you can keep it or toss it out. According to the Federal Trade Commission, any merchandise mailed to you that you did not order may be legally kept as a free gift. Fulfilment by Amazon fee depends on: • The dimension and weight of the item (standard or oversize) • The channel the item gets sold on (amazon.co.uk, any other of Amazon’s European websites or any other non-Amazon-related sales channel) This calculator gives you an estimation based on your own entry only. Stupid me, I made a typo in the address number. I ordered an Amazon item for my relative who's currently living in an Airbnb apartment for a week. If your Amazon package shows as delivered but you can't find it, don't panic! Was it rolls of scotch tape, or a bluetooth speaker? We all love to get something for free. I made this same mistake. Porch in photo is not my porch and I have no idea who's porch it is. Amazon Prime’s free two-day shipping is a pretty great deal, but it doesn’t necessarily mean you’re. For more information about adding, editing and deleting addresses from your Address Book, see Add and Manage Addresses. Profit. If it’s small enough, place it in their mailbox. I have tried to rectify the issue by following suggestions to go through the “Help” section within the app to no avail. If you don’t know the recipient, well, Amazon gave you a present. Then complain to Amazon that they delivered to the wrong address and you didnt get your stuff. I ordered from Whole Foods through Amazon and the driver delivered it to the wrong address. Amazon and the delivery company did what they were supposed to do, it's not their fault/problem. 1. I did this for an item. Amazon Package delivered to wrong house. It's urgent because my relative only stay in the States until end of this week. You open your door and there, sitting on your welcome mat, is a clearly marked package from Amazon. Amazon Delivery is constantly being directed to the wrong address for delivery. Somehow Amazon system is screwed up to where it automatically creates your billing and ship to address from the last address you used to send items to. Now the package is delivered to the wrong address and I don't know what to do. Stupid me, I made a typo in the address number. I ordered an Amazon item for my relative who's currently living in an Airbnb apartment for a week. Double-check the address carefully when placing your order. The only problem might be the timescale in having it sorted out and getting a refund or a new item. It shipped Monday and i ordered it 3-5 shipping days. The reality of delivery services is that they will get it wrong sometimes. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. I called customer service and Amazon shipped me another of the same product to my actual address. Sell whatever it is to me for $10. Certain house or apartment numbers might be challenging for the courier to understand. It's supposed to be 709 but I entered 799 without double-checking it. Here’s hoping it’s something good! 2. If not, give a knock on their door and hand it off. What else can I do? Moreover, if Amazon tries to “obtain payment for or the return of the unordered merchandise,” it could be seen as being in violation of the FTC rules and … Mistakes happen, especially when it comes to the mail. Under orders there are no options for order issues. If it’s a simple case of wrong address/correct street and you know for whom the package is intended (like a neighbor), you can walk it over to their place. The numbers might get switched around during the delivery process or the written address could be hard to read. ; Look for a notice of attempted delivery. Has this happened to anyone here? My question was "how could I fix it", not "who shall we blame". Amazon will send you the stuff again for free. if it's in transit call the shipping company and let them know asap. If it delivered there's not much you can do but contact Anson and tell them the story. Carriers sometimes misread an address,…. Sign into Amazon on your Mac or PC, then click "Returns & Orders" in the menu bar on the top-right. Amazon have a legal responsibility to ensure the item was delivered to the address specified by the buyer. Okay, but say the item isn’t something you want, or the talking cartoon cricket on your shoulder won’t let you keep it. Member. Tell them the departure date so they will bring to by the deadline. To add items to an upcoming Add to Upcoming Amazon Same-Day Grocery Delivery, see Add to Upcoming Amazon Same-Day Grocery Delivery.. To change your order information: Go to Your Orders. Order the item again except ship it to your address. So, either enjoy the free gifts, or be ready to chat with Amazon customer service a lot. Let's say you received an Amazon package that’s addressed to a different person, though. Thanks for the tip, Captain Obvious. Whether it’s a buy one get one free offer at the supermarket, or a free coffee at Costa from collecting stamps from previous orders, there’s something very satisfying about making use of an item you didn’t actually have to pay for. It took loads of kissing up but they brought the package to me. The Amazon delivery scam is aimed at manipulating the reviews on Amazon. Why Did the Package Go to the Wrong Address? Thing is, you didn’t order anything from them, and upon closer inspection, it’s apparent this delivery isn’t for you. I suppose I could ask my relative to check out the wrong address and see if they are nice enough to return our package. There are a lot of reasons why the wrong package might end up at your house or apartment. It’s bound to happen with so many packages, with an address being misread or a package being misplaced. Usually, the courier returns the package to us. All things Amazon: Amazon.com, Amazon Prime, Prime Video, AWS, Kindle, Echo, and more! A package was sent to the wrong address will be sent back to amazon and will I be I bought a e-gift card on and sent it to a wrong email address. Oct 27, 2017 5,584. That goes for Amazon or any other retailer who ships goods, and includes any incorrect items mailed to your address, even if the package is correctly addressed to you. What do I do? Just make sure Amazon is the one who pays for all aspects of the return shipping—it’s illegal for them not to. If they haven't done that then I wouldn't worry about it. Picture shows evidence of this. Go to Your Orders in Your Account. 18772522701. This is … Press J to jump to the feed. I checked the tracking today and saw that that it arrived in New York where I am at but says Incorrect Address for the morning. Feel free to reach out to your local U.S. Most of … More likely than not, Amazon will tell you to keep the item if you reach out to customer service. New comments cannot be posted and votes cannot be cast. Amazon 's customer service phone number is 1-888-280-4331. Simple delivery mistakes happen all the time. Otherwise, just set it down in front of their door, with the shipping label facing up so it’s clearly visible. That means you give a “reasonable amount of time (say 30 days)” for them to pick up the item and have it returned, and you shouldn’t have to pay a cent for any of it. If your tracking information shows that your package was delivered, but you can't find it within 48 hours of expected delivery: Note: Some carriers may deliver until 10 pm. In that case, you can contact Amazon and offer to return the merchandise. I managed to find the address a few hours later by the not so nice man said that he threw all the groceries away.. I’ve been contacting Amazon through email, chat, and phone and they refuse to replace or refund me. What should you do? I ordered something from Amazon on Sunday. Can you chime in with what you received? Verify the shipping address in Your Orders. According to the Federal Trade Commission. Nov 20, 2017 #27 The man originally bought and paid for a 74-inch flat-screen TV on Amazon, but when the 86-inch arrived, delivered by a third-party shipping company, he chose not to return the larger model. ; Select Order Details link for the order you want to change.. To edit orders shipped by Amazon, select Change next to the details you want to modify (delivery shipping address, payment method, gift … For instructions on how to return a gift or wrong order, visit Amazon's Returns Center. Press question mark to learn the rest of the keyboard shortcuts. 3. Now the package is delivered to the wrong address and I don't know what to do. It's supposed to be 709 but I entered 799 without double-checking it. Unless the people who got the package call and say they got it call and tell them delivered not received correct your shipping address they will take care of you . Click the order ID to reach the Order Summary page. Also they gave me a free replacement so that solve the urgency issue. Shan. There’s not much else you can do. Amazon.co.uk Today's Deals Warehouse Deals Outlet Subscribe & Save Vouchers Amazon Family Amazon Prime Prime Video Prime Student Mobile Apps Amazon Pickup Locations Amazon Assistant Help & Customer Service BBB warns of ‘brushing’ scam involving unordered packages from Amazon, other retailers. How to change the address on your Amazon order. What’s happening now is certain third-party sellers on Amazon are scamming customers by shipping their packages to the wrong address. You can call Amazon directly for quick answers, but you need to have an Amazon account with a mobile phone linked to it. Postal Inspector to let them know that person doesn’t live there anymore.